Support & Answers

Frequently Asked Questions

Everything you need to know about Playground AI's features, pricing, and capabilities. Can't find the answer you're looking for? Contact our team.

Playground AI is a powerful platform offering state-of-the-art AI models for image and video generation. Whether you are a beginner or a professional, we provide tools to bring your creative vision to life instantly.

Every generation consumes a specific amount of credits based on the model used. For example, generating with Nano Banana Pro costs 2 credits per generation. Our Free plan gives you 50 credits per month (enough for 25 Nano Banana Pro generations), while our Pro plan offers 2,000 credits/mo, and Ultimate offers 10,000 credits/yr.

All plans include Full Access to our top-tier models: Kling 3.0, Kling 3.0 Omni, and Nano Banana Pro. Higher-tier plans (Pro & Ultimate) unlock Unlimited Access to Image generations, Flux Pro (1K), Seedream 5.0 lite, and Unlimited Nano Banana.

Yes, you own all the rights to the images and videos you generate on our paid plans. You are free to use them for both personal and commercial purposes.

Concurrent generation refers to how many tasks you can run at the same time. On all our plans, you can generate up to 2 Videos, 2 Images, and 1 Character concurrently to speed up your workflow.

Absolutely. You can upgrade, downgrade, or cancel your subscription at any time from your Billing dashboard. Your plan features remain active until the end of your current billing cycle after cancellation.

Starter ($9.99/mo) gives you 500 credits per month, perfect for regular users. Pro ($29.99/mo) provides 2,000 credits and unlocks 'Unlimited Access' to Image generations, Flux Pro (1K), Seedream 5.0 lite, and more.

Yes, we offer customer support for all users. Premium users get priority responses. You can reach out to us at support@playgroundart.ai.

Still have questions?

Our support team is ready to help you with any issues or questions about your subscription.

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